Where legal technology meets real expertise

Our Expert Services team blends legal insight and technical agility to meet your needs at every stage. From onboarding and optimization to custom workflows and platform enhancements, we work closely with your team to move fast, adapt quickly, and deliver results.

Human insight at the heart of your workflow

LLM’s expert team ensures your platform performs at its best by providing guidance, customization, and long-term support aligned with your team’s goals.

Proven Solutions

Our team brings practical expertise to help you deploy effective, efficient workflows from day one.

Tailored to Your Team

We align our support to your goals, tools, and processes so your team stays focused and productive.

Partnership That Lasts

From onboarding to optimization, we stay with you to ensure long-term success at every step.

Services built around your success

From implementation to optimization, LLM’s expert team works alongside yours to deliver efficient, compliant workflows that scale with your goals.

Onboarding

Seamless setup guided by experts who align with your team’s goals, timelines, and technical needs.

Project management

Detailed oversight focused on accuracy, compliance, and smooth execution from kickoff to close.

Workflow consulting

Strategic support to streamline your discovery process and help you get the most out of the platform.

Client success

Continuous support, training resources, and adoption planning to keep your team engaged and effective.

Expert services. Proven wins.

Our expert-led services are built for impact. From seamless onboarding to complex migrations and ongoing optimization, these stories highlight how we help clients move faster, reduce friction, and get measurable results.

Am Law 10 Firm
Saved 8 hours per deposition
Our expert project managers organized millions of documents into deposition-ready binders, turning weeks of associate prep into a streamlined, repeatable workflow that saved real billable hours on every case.
Hospitality Litigation
Proprietary data, no problem
A hotel client needed critical data trapped inside a custom booking platform with no search or export functionality. LLM's in-house development and forensics team mapped the proprietary source and delivered key data in a clear, usable format.
IP & Technology
20+ TB migrated, zero disruption
A top D.C. IP firm was hemorrhaging budget on a 20+ TB discovery project with their existing vendor. LLM surveyed and migrated all preservations and active review data, took over managed review, and had the client back on track and on budget within two months.
IP Litigation Firm
30+ cases over a decade
A dedicated project manager who knew the firm's cases inside out. Ten years of partnership with Rothwell Figg proved that consistency and deep case knowledge beat a rotating helpdesk every time.
Global Monitorship
10-12 languages, one search
When a complex international matter required searching Russian, Spanish, and ten other languages simultaneously, our experts configured multilingual protocols no self-serve tool could handle alone.
Industry Recognition
3x #1 in Texas Lawyer Awards
Voted best end-to-end discovery provider by the attorneys who use us. Technology earns demos, but service earns loyalty. That is why 99% of our clients stay year after year.
Aerospace & Defense
Custom legal hold in weeks
When a global defense company needed a legal hold and custodian interview system tailored to their compliance requirements, our team modified the platform and delivered. The client called the results 'beyond thrilling.'

Decades of experience. 

Proven performance.

LLM isn’t just a technology platform — it’s a team of legal technology veterans who’ve delivered results for leading law firms, corporate legal departments, and federal agencies.

12+

Avg years of experience per expert

99%

Client retention rate across all services

200+

Successful matters supported by our services team

Ready to partner with a team that moves at your speed?

Let’s explore how LLM’s experts can support your success from onboarding to optimization — with flexible, reliable service every step of the way.