Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the websites, platform, software, and services (collectively, the "Services") provided by Liquid Litigation Management, Inc. ("LLM," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

These Terms apply to all users of the Services, including law firms, corporate legal departments, government agencies, and any other entities or individuals who access or use the Services ("Users" or "you"). If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

1. Description of Services

LLM provides a cloud-based litigation management and electronic discovery platform that enables legal professionals to manage, search, review, and analyze case-related data. Our Services may include document processing and hosting, search and analytics tools, review workflows, case strategy features, and related professional services. The specific features and functionality available to you will depend on your subscription plan and any separate agreements between you and LLM.

2. Account Registration and Security

To access certain features of the Services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify LLM of any unauthorized use of your account or any other breach of security. LLM will not be liable for any loss or damage arising from your failure to protect your account credentials.

3. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not: (a) use the Services in any way that violates any applicable federal, state, local, or international law or regulation; (b) attempt to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services; (c) interfere with or disrupt the integrity or performance of the Services; (d) upload or transmit viruses, malware, or other malicious code; (e) use the Services to store or transmit content that infringes any third party's intellectual property rights; or (f) reverse engineer, decompile, or disassemble any aspect of the Services.

4. Data Ownership and Confidentiality

You retain all right, title, and interest in and to any data, documents, or other content that you upload, submit, or otherwise make available through the Services ("Your Data"). LLM shall treat Your Data as confidential information and shall not access, use, or disclose Your Data except as necessary to provide the Services, as required by law, or as otherwise authorized by you in writing. LLM implements industry-standard administrative, physical, and technical safeguards designed to protect the security, confidentiality, and integrity of Your Data.

5. Intellectual Property

The Services and all related technology, software, designs, text, graphics, and other content provided by LLM (collectively, "LLM Property") are owned by or licensed to LLM and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the LLM Property except for the limited right to use the Services in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the LLM Property without our prior written consent.

6. Payment Terms

Fees for the Services are set forth in your applicable subscription agreement or order form. All fees are due in accordance with the payment terms specified therein. Unless otherwise stated, fees are quoted in U.S. dollars and are non-refundable. LLM reserves the right to modify its fees upon reasonable notice. If you fail to make any payment when due, LLM may suspend or terminate your access to the Services after providing written notice and a reasonable opportunity to cure.

7. Service Availability

LLM will use commercially reasonable efforts to make the Services available in accordance with any applicable service level agreement. However, you acknowledge that the Services may be subject to scheduled maintenance, updates, and occasional unplanned outages. LLM shall not be liable for any interruption or delay in access to the Services beyond our reasonable control, including internet service provider failures, force majeure events, or actions of third parties.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LLM DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. LLM DOES NOT PROVIDE LEGAL ADVICE, AND THE SERVICES ARE NOT A SUBSTITUTE FOR THE ADVICE OF QUALIFIED LEGAL COUNSEL.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LLM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY. LLM'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO LLM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless LLM and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content or data you upload, submit, or otherwise make available through the Services.

11. Termination

Either party may terminate these Terms upon written notice if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days after receiving written notice thereof. LLM may also suspend or terminate your access to the Services immediately if we reasonably believe that your use of the Services poses a security risk or may cause harm to other users. Upon termination, your right to access and use the Services will immediately cease. LLM will make Your Data available for export for a reasonable period following termination, after which LLM may delete Your Data in accordance with its data retention policies.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Travis County, Texas. Each party consents to the personal jurisdiction of such courts and waives any objection to venue therein.

13. Changes to These Terms

LLM reserves the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last Updated" date above. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any updates.

14. General Provisions

These Terms, together with any applicable subscription agreement or order form, constitute the entire agreement between you and LLM regarding the Services and supersede all prior agreements and understandings. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. LLM's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You may not assign or transfer these Terms without LLM's prior written consent. LLM may assign these Terms without restriction.

15. Contact Us

If you have any questions about these Terms of Service, you may contact us at connect@llminc.com or by mail at: Liquid Litigation Management, Inc., 1401 Lavaca Street, Suite 759, Austin, TX 78701, United States.